Investigating the link between psychological entitlement and workplace deviance: moderations and post hoc analysis

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dc.contributor.authorBizri, Rima M.
dc.contributor.authorKertechian, Sevag K.
dc.date.accessioned2024-02-01T14:02:14Z
dc.date.available2024-02-01T14:02:14Z
dc.date.copyright© 2024
dc.date.issued2024
dc.description.abstractPurpose: This study aims to explore the impact of psychosocial entitlement on workplace deviance, particularly in contexts marked by increased job autonomy. Additionally, this study delves into the organizational factors, including perceived support and justice, which play a crucial role in this dynamic. Design/methodology/approach: Applying social exchange theory (SET), this study contends that fostering a fair and supportive workplace can deter entitled employees from workplace deviance. This study used time-lagged, multi-source data to analyse the interplay between psychological entitlement and workplace deviance in the presence of job autonomy and to assess the influence of perceived organizational justice and support. This study’s analysis uses SmartPLS for partial least square-structural equation modelling. Findings: The study’s results indicate an elevated sense of entitlement among employees working autonomously and a heightened propensity for deviant behaviour when psychological entitlement increases. Yet, the data revealed moderating effects of perceived organizational support on the relationship between psychological entitlement and workplace deviance. A post hoc analysis found full mediation effects by psychological entitlement on the relationship between perceived organizational justice and workplace deviance. Research limitations/implications: To enhance organizational dynamics, management should prioritize promoting employee perceptions of organizational justice and support through impartial human resource policies, consistent policy implementation, initiatives such as virtual learning, improved mental health benefits and measurement tools for feedback on justice and support measures. Originality/value: An essential theoretical contribution of this research resides in its extension beyond the conventional application of SET, traditionally associated with reciprocity in the workplace. This study showcases its effectiveness in elucidating the impact of psychosocial factors on reciprocity in organizational dynamics. © 2024, Emerald Publishing Limited.
dc.identifier.citationBizri, R. M., & Kertechian, S. K. (2024). Investigating the link between psychological entitlement and workplace deviance: moderations and post hoc analysis. International Journal of Organizational Analysis. https://doi.org/10.1108/IJOA-07-2023-3848
dc.identifier.issn19348835
dc.identifier.urihttps://hdl.handle.net/20.500.12519/1002
dc.language.isoen_US
dc.publisherEmerald Publishing
dc.relationAuthors Affiliations : Bizri, R.M., School of Management, Canadian University Dubai, Dubai, United Arab Emirates; Kertechian, S.K., Ecole Superieure des Sciences Commerciales d’Angers, Angers, France
dc.relation.ispartofseriesInternational Journal of Organizational Analysis
dc.rights.holderCopyright : © 2024, Emerald Publishing Limited.
dc.subjectJob autonomy
dc.subjectPerceived organizational justice
dc.subjectPerceived organizational support
dc.subjectPsychological entitlement
dc.subjectSocial exchange theory
dc.subjectWorkplace deviance
dc.titleInvestigating the link between psychological entitlement and workplace deviance: moderations and post hoc analysis
dc.typeArticle

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