Human Resource Management

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    Investigating the link between psychological entitlement and workplace deviance: moderations and post hoc analysis
    (Emerald Publishing, 2024) Bizri, Rima M.; Kertechian, Sevag K.
    Purpose: This study aims to explore the impact of psychosocial entitlement on workplace deviance, particularly in contexts marked by increased job autonomy. Additionally, this study delves into the organizational factors, including perceived support and justice, which play a crucial role in this dynamic. Design/methodology/approach: Applying social exchange theory (SET), this study contends that fostering a fair and supportive workplace can deter entitled employees from workplace deviance. This study used time-lagged, multi-source data to analyse the interplay between psychological entitlement and workplace deviance in the presence of job autonomy and to assess the influence of perceived organizational justice and support. This study’s analysis uses SmartPLS for partial least square-structural equation modelling. Findings: The study’s results indicate an elevated sense of entitlement among employees working autonomously and a heightened propensity for deviant behaviour when psychological entitlement increases. Yet, the data revealed moderating effects of perceived organizational support on the relationship between psychological entitlement and workplace deviance. A post hoc analysis found full mediation effects by psychological entitlement on the relationship between perceived organizational justice and workplace deviance. Research limitations/implications: To enhance organizational dynamics, management should prioritize promoting employee perceptions of organizational justice and support through impartial human resource policies, consistent policy implementation, initiatives such as virtual learning, improved mental health benefits and measurement tools for feedback on justice and support measures. Originality/value: An essential theoretical contribution of this research resides in its extension beyond the conventional application of SET, traditionally associated with reciprocity in the workplace. This study showcases its effectiveness in elucidating the impact of psychosocial factors on reciprocity in organizational dynamics. © 2024, Emerald Publishing Limited.
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    Employee voice as a mediator between leader-member exchange and creative performance: empirical evidence from the Middle East
    (Inderscience Publishers, 2023) Karkoulian, Silva; Kertechian, Kevin Sevag; Balozian, Puzant; Nahed, Matthieu Boulos
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    E-Leadership Is Un(usual): Multi-Criteria Analysis of Critical Success Factors for the Transition from Leadership to E-Leadership
    (MDPI, 2023-04) Ahuja, Jaya; Puppala, Harish; Sergio, Rommel P.; Hoffman, Ettiene Paul
    Leadership helps to build strong organizations with resilient cultures. It is established that leadership needs a transition powered by digital technologies to tackle the shift from workplace culture to remote work, which is being practiced even after the pandemic to reduce operational costs and improve flexibility. The transition from leadership to e-leadership requires a profound understanding of the critical success factors (CSFs). The primary objective of this study is to identify the critical success factors of e-leadership using a systematic literature review and questionnaire survey technique. The identified CSFs are grouped under (i) Technology Management, (ii) E-Motivation and well-being, and (iii) E-change management categories. The Fuzzy Delphi technique is used to find the relevant CSFs and the relative dominance of each CSF category; the CSFs are then analyzed using the fuzzy analytical hierarchy process. The results suggest that employee engagement using digital technologies is the most critical success factor, while role clarity has relatively the least significance for the transition to take place. The findings of this study facilitate the smooth transition from leadership to e-leadership. © 2023 by the authors.
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    Validation of a translation of the student career construction inventory in French university students
    (Elsevier Ltd, 2023-03) Kertechian, Kevin S.; Bester, Francois
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    Green leadership and pro-environmental behaviour: a moderated mediation model with rewards, self-efficacy and training
    (Emerald Publishing, 2022) Ahuja, Jaya; Yadav, Mohit; Sergio, Rommel P.
    Purpose: The purpose of this study is to identify the association between environmental leadership (EL) and pro-environmental behaviour among the middle-level employees in iron and steel manufacturing companies. The study further emphasizes on mediation of the relationship by green rewards and green self-efficacy in EL and pro-environmental behaviour relationship, moderated by green training. Design/methodology/approach: To find the reliability and validity of the model, confirmatory factor analysis was used. Pearson correlation was used to explore the relationship between variables. PROCESS macro of Hayes (2013) Model 14 was used to test mediation and moderated mediation. Findings: EL influenced pro-environmental behaviour in middle-level employees. Green rewards and green self-efficacy mediated the relationship. Green training moderated the mediated relationship of green rewards and green self-efficacy between EL and pro-environmental behaviour. Originality/value: This is a fresh contribution around EL and pro-environmental behaviour in iron and steel companies; however, there are studies available on this relationship, but the unique contribution of the study is studying EL in iron and steel companies and mediated moderated relationship by green rewards, self-efficacy and training. It is necessary for the organizations to develop environmental leaders to promote pro-environmental behaviour in employees across sectors. © 2022, Emerald Publishing Limited.
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    Telecommuting Versus Traditional Work Environment: Determinants of Job Satisfaction as Perceived by Individual Contributors and Supervisors
    (Springer Science and Business Media B.V., 2020) Caranto, Melfi Masongsong; Sergio, Rommel Pilapil; Oribiana, Melchor Zabala
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    The Effects of Age on Job Crafting: Exploring the Motivations and Behavior of Younger and Older Employees in Job Crafting
    (Springer Science and Business Media B.V., 2017) Baroudi, Sabrine El; Khapova, Svetlana N.
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    Educational Tourism in Dubai: The Global Higher Education Hub Across Culture
    (Springer Science and Business Media B.V., 2017) Antiado, Djonde Frega A.; Castillo, Fermin G.; Tawadrous, Maher Ibrahim Mikhael
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    The Role of Organisational Commitment, Leadership Style, Strategic Human Resources Practices and Job Satisfaction Towards Sustainable Tourism Industry: Comparative Study in the UAE and Malaysia
    (Springer Science and Business Media B.V., 2017) Zarim, Zainal Abu; Mohamad, Osman Bin; Rahman, Muhammad Sabbir; Zaki, Hafizah Omar; Sergio, Rommel Pilapil; Haladay, Diana J.
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    Human Resource Management Practices: A Case of Telecommunication Company in the United Arab Emirates
    (Springer Science and Business Media B.V., 2017) Sergio, Rommel Pilapil; Moyalan, Louis Jos; al-Ali, Hadi Ramadan; Al Bannai, Mana Mohammed
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    University lecturers acceptance of moodle platform in the context of the COVID-19 pandemic
    (Emerald Group Holdings Ltd., 2023-07-25) Taamneh, Abdallah; Alsaad, Abdallah; Elrehail, Hamzah; Al-Okaily, Manaf; Lutfi, Abdalwali; Sergio, Rommel Pilapil
    Purpose: This study aimed at determining factors which affect university lecturers’ adoption of the Moodle platform under the conditions of COVID-19. In considering the condition of the COVID-19 pandemic, the unified theory of acceptance and use of technology (UTAUT) model was applied and extended by adding two additional variables of learning demand and time pressure to assess their influence on Moodle platform adoption. Design/methodology/approach: Data were obtained from the 226 participants through an online structured questionnaire. The covariance-based approach of structural equation modeling was used to examine the proposed model. The structural model was tested using the maximum likelihood method of analysis of a moment structures to analyze the study’s hypotheses. Findings: Results suggest that performance expectations have a substantial influence on behavioral intent. The effort expectancy, social effect and facilitative factors have no effects on behavioral intentions. Facilitating conditions directly and significantly affect the actual use of Moodle. The results also reveal that learning demands, which is a salient predictor of perceived time pressure, in turn directly and significantly affects the actual use of Moodle. Finally, the behavioral intention has a strong influence on Moodle’s actual usage. Originality/value: Although the UTAUT 2 model is considered to be a new and updated version of UTAUT, it has not been used since newly added variables, namely, price, habit and hedonic motivations, are less related to the context and to avoid respondents’ paradox. Moreover, using the Moodle platform in the researched context is compulsory for both students and instructors. Discussion, insights, limitations and recommendations for future studies are suggested. © 2022, Emerald Publishing Limited.
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    Understanding the antecedents of family influence in the family firm
    (Emerald Group Holdings Ltd., 2022-12-01) Bizri, Rima M.
    Purpose: What makes family influence so influential in the family firm? Time and again, research studies point to family influence as a factor that significantly impacts decision-making in the family business, thus highlighting the need to investigate the variables which cause family influence to be so powerful. The purpose of this study is to explore the construct of family influence in the family firm, under an integrative lens that combines insights from Institutional Theory and the Resource-Based View. Design/methodology/approach: The quantitative approach was used using a 35-item survey measuring 6 constructs, where data collection yielded a total of 206 completed surveys included in the data analysis. Data were analyzed using SmartPLS (3.0) and results were appropriately reported. Findings: The findings of this study propose that the two theoretical perspectives can be useful in explaining how various factors are able to intensify family influence on strategic family firm decisions like internationalization. Specifically, the lack of resources, government support, managerial knowledge and capability in foreign markets represent serious barriers that render the family firm more reliant on and subjected to family influence. Similarly, informal institutions like the fear of failure in foreign markets and uncertainty avoidance often make the family firm more dependent on, and accepting of, family influence. Originality/value: The path analysis undertaken in this study has empirically depicted how resource-related and institution-based forces can together augment the effects of “family influence,” making it a more powerful and prohibitive factor in the internationalization decision, thus offering an insightful interpretation of these results and valuable practical and theoretical implications. © 2021, Emerald Publishing Limited.
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    Quality model construction and continuous improvement mechanism design in OBE education
    (Sciendo, 2021) Yong, Wang; Kharabsheh, Radwan; Bester, Francois
    The construction of quality model for outcome-based education (OBE) Education Mode is an important foundation to guarantee the effective implementation of OBE education reform. The quality model for OBE Education Mode is constructed by layers in this paper according to the reverse design characteristics of OBE Education Mode, which is centred on the students' learning outcome quality, and in accordance with the closed-loop control requirements for quality. Based on the design of the quality monitoring mechanism, the achievement evaluation mechanism and the feedback and improvement mechanism, a three-dimensional, linked and whole-process quality model system is formed with daily monitoring as the means, the achievement evaluation as the core, the feedback of evaluation result as the focus and the continuous improvement as the goal. Finally, the suggestions are made at the level of implementation to further guarantee the operation effect of the quality model, and so as to offer the important assurance for overall promotion of OBE Education Mode reform. © 2021 Wang Yong et al., published by Sciendo 2021.
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    A between-subject design to evaluate students' employability in the Lebanese labor market
    (Emerald Group Holdings Ltd., 2022-07-15) Kertechian, Kevin Sevag; Karkoulian, Silva; Ismail, Hussein N.; Aad Makhoul, Samar Samir
    Purpose: This study aims to examine the effect of experience abroad, academic success and university reputation on students' employability in the Lebanese labor market. Design/methodology/approach: The study uses a between-subject design to identify whether academic success, university reputation and experience abroad have an impact on how potential recruiters (i.e. employers) are perceiving student employability. The study uses 16 fictitious applications of business graduates, which differed in grade-point average, university reputation and experience abroad, rated by 784 Lebanese professionals. Findings: The results suggest that high-performing students with experience abroad and high-performing students from a reputable university are perceived to be more employable. For low-performing students, having completed an experience abroad results in a lower reward in terms of employability. Research limitations/implications: The present study offers an analysis of students' employability through employers' lens; it offers insights for students on how to be perceived as more employable in a context where competition among future workers is fierce. Practical implications: The results of this research provide a roadmap for graduates for enhancing their employability in Lebanese markets and offer actionable insights to employers. Originality/value: The most original contribution of this study is the analysis of university reputation impact on the likelihood of receiving positive feedback during the evaluation process. The impact of two Lebanese universities, one ranked in the QS ranking and one not, was investigated. © 2021, Emerald Publishing Limited.
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    COVID-19 and the new forms of employment relationship: implications and insights for human resource development
    (Emerald Group Holdings Ltd., 2021) Hamouche, Salima; Chabani, Zakariya
    Purpose: The labor market has witnessed the increase of the new forms of employment relationship (freelancers, contingent workers, and gig workers) due to the COVID-19 outbreak, generating new workforce patterns that represent a significant challenge for human resource development (HRD) professionals in organizations. Studies that have addressed these new forms of employment relationship and HRD during this pandemic are sparse. This paper aims to broaden the scope of HRD research by exploring the implications of these new forms of employment relationship for HRD in the time of COVID-19. It also provides insights for HRD professionals as well as governments into how to address this challenge. Design/methodology/approach: This paper is a viewpoint that addresses the new workforce patterns generated by the COVID-19 pandemic and their implications for HRD at the organizational, individual and national levels. Findings: COVID-19 sheds light on the importance of atypical workers who can create a competitive advantage for organizations, ensure their continuity and significantly benefit national and societal well-being in times of health crisis. However, these atypical workers are often overlooked when it comes to training and development. Whence the importance, for HRD professionals and governments, to address their situation and to integrate them into organizational and national HRD plans and programs, by going beyond traditional models of HRD which focus mainly on standard employees. Originality/value: This paper examines a relatively unexplored topic. Besides examining the implications of the new forms of employment relationship, for HRD, it provides insights for HRD professionals and governments into how to address the challenges related to these new forms of employment relationship. © 2021, Emerald Publishing Limited.
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    Influence of the production system (Intensive vs. extensive) at farm level on proximate composition and volatile compounds of Portuguese lamb meat
    (MDPI AG, 2021-07) Echegaray, Noemí; Domínguez, Rubén; Cadavez, Vasco A. P.; Bermúdez, Roberto; Purriños, Laura; Gonzales-Barron, Ursula; Hoffman, Ettiene; Lorenzo, José M.
    Today’s society demands healthy meat with a special emphasis on integrated animal husbandry combined with the concern for animal welfare. In this sense, the raising of lambs in an extensive system has been one of the most common practices, which results in meats with high nutritional value. However, both the production system and the diet play a fundamental role in the chemical composition of the meat, which has a direct impact on the content of volatile compounds. Thus, the aim of this study was to determine the effect of two production systems (intensive and extensive) on the chemical composition and volatile profile of lamb meat. Twenty-eight lambs of the Bordaleira-de-Entre-Douro-e-Minho (BEDM) sheep breed were raised for meat production under the intensive or extensive system and were fed with concentrate and pasture, respectively. All animals were carried out in the muscle longissimus thoracis et lumborum. Results evidenced that all the composition parameters were affected by the production system. Extensively-reared lambs produced meat with the highest fat and protein contents, while these animals had the lowest percentages of moisture and ash. Similarly, the total content of volatile compounds was affected (p < 0.05) by the production system and were higher in the meat of lambs reared extensively. Furthermore, the content of total acids, alcohols, aldehydes, esters, ethers, furans and sulfur compounds as well as most of the individual compounds were also affected (p < 0.05) by the production system, whereas total hydrocarbons and ketones were not affected (p > 0.05). As a general conclusion, the production system had very high influence not only in proximate composition but also in the volatile compounds. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
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    Green HRM and nongreen outcomes: the mediating role of visionary leadership in Asia
    (Emerald Group Holdings Ltd., 2022-07-19) Ismail, Hussein; El Irani, Miriam; Kertechian, Kevin Sevag
    Purpose: The main purpose of this study was to test whether green human resource management (GHRM) practices affect employee nongreen outcomes through the mediation of perceived visionary leadership. Design/methodology/approach: A sample of 144 Lebanese employees from the construction industry took part in this study. Multiple regression and bootstrapping methods were employed in the analysis of the data. Findings: GHRM was found to influence organizational pride and organizational citizenship behavior positively via visionary leadership. The results highlight the importance of implementing GHRM as a strategy to achieve environmental sustainability and enhance employee behaviors. Originality/value: This is one of the first studies to explore the impact of GHRM on nongreen work outcomes in Western Asia, particularly Lebanon, in addition to exploring the mediating role of visionary leadership in the relationship between GHRM and nongreen work outcomes. © 2021, Emerald Publishing Limited.
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    Covid-19, physical distancing in the workplace and employees mental health: Implications and insights for organizational interventions-narrative review
    (Medicinska Naklada Zagreb, 2021) Hamouche, Salima
    Physical distancing is one of the non-pharmaceutical measures adopted to prevent the spread of COVID-19. Although it appears to be effective in mitigating this spread, its implementation in workplaces may undermine employees mental health. In fact, torn between the fear of contagion and the need to maintain their jobs, employees must also comply with physical distancing measures in the workplace, which alter social interactions and set a predetermined frame and distance that guide employees behaviors within the organization while they need empathy. This situation might increase their level of stress. This paper is a narrative review that addresses the impact of physical distancing in the workplace on employees mental health. It presents the main factors that might moderate this impact and it recommends organizational interventions that can help to mitigate it. Physical distancing measures in workplaces are necessary and inevitable. Notwithstanding, they might undermine employees mental health, whence the importance to implement proper organizational actions to support employees and to facilitate their adaptation, in this unprecedented organizational change. This paper examines a relatively unexplored topic. It goes beyond examining social isolation to explore how setting a predetermined frame and distance can have an impact on employees mental health and recommends interventions that might help organizations to prevent mental health issues. © 2021 Medicinska Naklada Zagreb. All rights reserved.
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    Human resource management and the COVID-19 crisis: Implications, challenges, opportunities, and future organizational directions
    (Cambridge University Press, 2021) Hamouche, Salima
    The COVID-19 has grandly shaken all organizations, creating a complex and challenging environment for managers and human resource management (HRM) practitioners, who need to find ingenious solutions to ensure the continuity of their companies and to help their employees to cope with this extraordinary crisis. Studies addressing the impact of this crisis on HRM are sparse. This paper is a general literature review, which aims at broadening the scope of management research, by exploring the impact of the COVID-19 on HRM. It identifies the main challenges and opportunities that have arisen from this new pandemic and it offers insights for managers and HRM practitioners into possible future organizational directions that might arise from these opportunities. © 2021 Cambridge University Press. All rights reserved.
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    Does the association between workload and work engagement depend on being workaholic? A cross-cultural study on Italian and Canadian employees
    (University of Salento, 2020) Presti, Alessandro Lo; Kertechian, Kevin Sevag; Landolf, Alfonso
    Work intensification implies increased workload which, in turn, can impact on work engagement, and workaholism; however, their mutual relations have not received adequate scholarly attention up to now. This cross-cultural study, grounded on the Job Demands-Resources model, examined the association between workload and work engagement and verified if workaholism acted as a moderator. Moreover, we examined if cultural differences affected these associations. To this purpose, 416 Canadian and 412 Italian employees filled a cross-sectional questionnaire. The association between workload and work engagement varied significantly between countries, and was moderated by workaholism. Results discussed in view of the theoretical framework provide insights for both scholars and managers in terms of human resource management and job design. © 2020. This work is copyrighted by Università del Salento, and is licensed under a Creative Commons Attribuzione - Non commerciale - Non opere derivate 3.0 Italia License.