Ting, Irene Wei KiongJuan, Sui HaiDarun, Mohd RidzuanYao, LiuKweh, Qian Long2020-11-042020-11-042020Ting, I. W. K., Juan, S. H., Darun, M. R., Yao, L., & Kweh, Q. L. (2020). The impact of knowledge creation on employee engagement from the perspectives of exploitation and exploration. International Journal of Business Information Systems, 34(3), 423-446. http://www.inderscience.com/offer.php?id=10865217460972http://www.inderscience.com/offer.php?id=108652http://hdl.handle.net/20.500.12519/270This article is not available at CUD collection. The version of scholarly record of this article is published in International Journal of Business Information Systems (2020), available online at: https://doi.org/ 10.1504/IJBIS.2020.108652The main purpose of this study is to assess the impacts of knowledge creation on employee engagement from both exploration and exploitation perspectives. After identifying that knowledge creation could facilitate employee engagement from a literature review, the study proposed a model of knowledge creation toward employee engagement. A survey questionnaire was developed accordingly. With a stratified sampling method, data were collected from the academic staff of one public and one private university located in Malaysia. A total of 200 academic staff members participated in this study. Linear regression analysis was performed to test how knowledge creation (i.e., exploration and exploitation) affects employee engagement. Statistical results show that the exploration and exploitation of knowledge creation positively and significantly affect employee engagement. The proposed model could aid universities in utilising knowledge creation practices to engage employees so as to attain and sustain competitive advantage. Copyright © 2020 Inderscience Enterprises Ltd.enPermission to reuse the abstract has been secured from Inderscience Enterprises LimitedEmployee engagementExploitationExplorationKnowledge creationArticleCopyright : © 2020 Inderscience Enterprises Ltd.