The impact of knowledge creation on employee engagement from the perspectives of exploitation and exploration

Date
2020
Authors
Ting, Irene Wei Kiong
Juan, Sui Hai
Darun, Mohd Ridzuan
Yao, Liu
Kweh, Qian Long
Journal Title
Journal ISSN
Volume Title
Publisher
Inderscience Publishers
Abstract
The main purpose of this study is to assess the impacts of knowledge creation on employee engagement from both exploration and exploitation perspectives. After identifying that knowledge creation could facilitate employee engagement from a literature review, the study proposed a model of knowledge creation toward employee engagement. A survey questionnaire was developed accordingly. With a stratified sampling method, data were collected from the academic staff of one public and one private university located in Malaysia. A total of 200 academic staff members participated in this study. Linear regression analysis was performed to test how knowledge creation (i.e., exploration and exploitation) affects employee engagement. Statistical results show that the exploration and exploitation of knowledge creation positively and significantly affect employee engagement. The proposed model could aid universities in utilising knowledge creation practices to engage employees so as to attain and sustain competitive advantage. Copyright © 2020 Inderscience Enterprises Ltd.
Description
This article is not available at CUD collection. The version of scholarly record of this article is published in International Journal of Business Information Systems (2020), available online at: https://doi.org/ 10.1504/IJBIS.2020.108652
Keywords
Employee engagement, Exploitation, Exploration, Knowledge creation
Citation
Ting, I. W. K., Juan, S. H., Darun, M. R., Yao, L., & Kweh, Q. L. (2020). The impact of knowledge creation on employee engagement from the perspectives of exploitation and exploration. International Journal of Business Information Systems, 34(3), 423-446. http://www.inderscience.com/offer.php?id=108652