Study on The Impact of Artificial Intelligence on Government E-service in Dubai

dc.contributor.authorAl Marri, Amna
dc.contributor.authorAlbloosh, Fatma
dc.contributor.authorMoussa, Sherif
dc.contributor.authorElmessiry, Haythem
dc.date.accessioned2020-07-08T07:16:42Z
dc.date.available2020-07-08T07:16:42Z
dc.date.copyright2019
dc.date.issued2019-11
dc.descriptionThis conference paper is not available at CUD collection. The version of scholarly record of this conference paper is published in 2019 International Conference on Digitization (ICD) (2019), available online at: https://doi.org/10.1109/ICD47981.2019.9105866en_US
dc.description.abstractAI has become a phenomenon of interest in the current world of technological advancement. There are many applications of this technology, including its usage to facilitate government activities. Dubai has taken note of multiple application of AI and thus integrated it into its e-services sector. Accordingly, the purpose of this study is to investigate the impact of AI on government e-service in Dubai. The findings of the study indicated that AI is highly beneficial at both individual and organizational level, government and the private sector are responsible for its adoption. This study also found that there are both positive and negative response to the use of AI in the government services. Users are impressed by the positive impact, while others fear that AI might take over, resulting in job loss. There are limitations associated with the use of AI. However, they can be overcome by developing effective strategies. The key recommendations provided in this study include use of national values in the course of developing an AI system, effective address of societal problems, and provision of assistance to people to adapt to the transformation caused by AI. © 2019 IEEE.en_US
dc.identifier.citationAl Marri, A., Albloosh, F., Moussa, S., & Elmessiry, H. (2019, November). Study on The Impact of Artificial Intelligence on Government E-service in Dubai. In 2019 International Conference on Digitization (ICD) (pp. 153-159). IEEE. doi: 10.1109/ICD47981.2019.9105866en_US
dc.identifier.isbn978-172813841-1
dc.identifier.urihttps://doi.org/10.1109/ICD47981.2019.9105866
dc.identifier.urihttp://hdl.handle.net/20.500.12519/224
dc.language.isoenen_US
dc.publisherInstitute of Electrical and Electronics Engineers Inc.en_US
dc.relationAuthors Affiliations : Marri, A.A., Faculty of Managment, Canadian University Dubai, Dubai, United Arab Emirates; Albloosh, F., Faculty of Managment, Canadian University Dubai, Dubai, United Arab Emirates; Moussa, S., Faculty of Engineering Applied Sience and Technology, Canadian University Dubai, Dubai, United Arab Emirates; Elmessiry, H., College of Engineering and Information Technology, University of Science and Technology of Fujairah, Fujairah, United Arab Emirates
dc.relation.ispartofseries2019 International Conference on Digitization (ICD);
dc.rightsPermission to reuse abstract has been secured from Institute of Electrical and Electronics Engineers Inc.
dc.rights.holderCopyright : © 2019 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
dc.rights.urihttps://www.ieee.org/publications/rights/rights-policies.html
dc.subjectAIen_US
dc.subjectDubaien_US
dc.subjecte-serviceen_US
dc.subjectgovernmenten_US
dc.subjectArtificial intelligenceen_US
dc.subjectEmploymenten_US
dc.subjectGovernment activitiesen_US
dc.subjectGovernment servicesen_US
dc.subjectMultiple applicationsen_US
dc.subjectNational valuesen_US
dc.subjectOrganizational levelsen_US
dc.subjectPrivate sectorsen_US
dc.subjectSocietal problemsen_US
dc.subjectTechnological advancementen_US
dc.subjectService industryen_US
dc.titleStudy on The Impact of Artificial Intelligence on Government E-service in Dubaien_US
dc.typeConference Paperen_US

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