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Impacts of Big-Data Technologies in Enhancing CRM Performance
(Institute of Electrical and Electronics Engineers Inc., 2020) Taleb, Nasser; Salahat, Mohammad; Ali, Liaqat
big data is a hot business topic today. In business organizations, customer-relationship management (CRM) is an important pillar to achieve competitive advantages. Big data refers to practices of integrating big data into an organizational CRM process to achieve the objectives of improving and sustaining customer service. The alternative goal of big data is to combine internal CRM data with customer behavior and buying patterns from the environment external to the organization. Several tools exist that can integrate big data with other CRM data to improve customer analysis and understand buying behavior and patterns. This paper reports research evaluating the role of big-data technology in enhancing the effective use of CRM. Research proves that data's predictive model is enhanced by analyzing customer buying patterns. Issues and challenges related to the implementation of big data are discussed and benefits of appropriate implementation of big-data technologies are highlighted. The research further demonstrates some tangible benefits of implementing big-data technologies in CRM. © 2020 IEEE.
Cloud computing trends: A literature review
(Richtmann Publishing Ltd, 2020-01) Taleb, Nasser; Mohamed, Elfadil A.
This study is a literature review on cloud computing cloud computing trends as one the fastest growing technologies in the computer industry and their benefits and opportunities for all types of organizations. In addition, it addresses the challenges and problems that contribute to increasing the number of customers willing to adopt and use the technology. A mixed research study approach was adopted for the study, that is, by collecting and analyzing both quantitative and qualitative information within the same literature review and summarizing the findings of previous (related) studies. Results highlights the current and future trends of cloud computing and exposes readers to the challenges and problems associated with cloud computing. The reviewed literature showed that the technology is promising and is expected to grow in the future. Researchers have proposed many techniques to address the problems and challenges of cloud computing, such as security and privacy risks, through mobile cloud computing and cloud-computing governance. © 2020 Nasser Taleb and Elfadil A. Mohamed. This is an open access article licensed under the Creative Commons Attribution-NonCommercial 4.0 International License
Software defect prediction using ensemble learning: A systematic literature review
(Institute of Electrical and Electronics Engineers Inc., 2021) Matloob, Faseeha; Ghazal, Taher M.; Taleb, Nasser; Aftab, Shabib; Ahmad, Munir; Khan, Muhammad Adnan
Recent advances in the domain of software defect prediction (SDP) include the integration of multiple classification techniques to create an ensemble or hybrid approach. This technique was introduced to improve the prediction performance by overcoming the limitations of any single classification technique. This research provides a systematic literature review on the use of the ensemble learning approach for software defect prediction. The review is conducted after critically analyzing research papers published since 2012 in four well-known online libraries: ACM, IEEE, Springer Link, and Science Direct. In this study, five research questions covering the different aspects of research progress on the use of ensemble learning for software defect prediction are addressed. To extract the answers to identified questions, 46 most relevant papers are shortlisted after a thorough systematic research process. This study will provide compact information regarding the latest trends and advances in ensemble learning for software defect prediction and provide a baseline for future innovations and further reviews. Through our study, we discovered that frequently employed ensemble methods by researchers are the random forest, boosting, and bagging. Less frequently employed methods include stacking, voting and Extra Trees. Researchers proposed many promising frameworks, such as EMKCA, SMOTE-Ensemble, MKEL, SDAEsTSE, TLEL, and LRCR, using ensemble learning methods. The AUC, accuracy, F-measure, Recall, Precision, and MCC were mostly utilized to measure the prediction performance of models. WEKA was widely adopted as a platform for machine learning. Many researchers showed through empirical analysis that features selection, and data sampling was necessary pre-processing steps that improve the performance of ensemble classifiers. © 2013 IEEE.
Using blockchain to ensure trust between donor agencies and ngos in under-developed countries
(MDPI AG, 2021-08) Rehman, Ehsan; Khan, Muhammad Asghar; Soomro, Tariq Rahim; Taleb, Nasser; Afifi, Mohammad A.; Ghazal, Taher M.
Non-governmental organizations (NGOs) in under-developed countries are receiving funds from donor agencies for various purposes, including relief from natural disasters and other emergencies, promoting education, women empowerment, economic development, and many more. Some donor agencies have lost their trust in NGOs in under-developed countries, as some NGOs have been involved in the misuse of funds. This is evident from irregularities in the records. For instance, in education funds, on some occasions, the same student has appeared in the records of multiple NGOs as a beneficiary, when in fact, a maximum of one NGO could be paying for a particular beneficiary. Therefore, the number of actual beneficiaries would be smaller than the number of claimed beneficiaries. This research proposes a blockchain-based solution to ensure trust between donor agencies from all over the world, and NGOs in under-developed countries. The list of National IDs along with other keys would be available publicly on a blockchain. The distributed software would ensure that the same set of keys are not entered twice in this blockchain, preventing the problem highlighted above. The details of the fund provided to the student would also be available on the blockchain and would be encrypted and digitally signed by the NGOs. In the case that a record inserted into this blockchain is discovered to be fake, this research provides a way to cancel that record. A cancellation record is inserted, only if it is digitally signed by the relevant donor agency. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
Information Technology Adoption Barriers in Public Sector
(Institute of Electrical and Electronics Engineers Inc., 2022) Abdelhakim, Mohamed; Abdeldayem, Marwan M.; Aldulaimi, Saeed Hameed
The utilization of Information Technology (IT) in the public sector became a strategic goal for many organizations to achieve their strategic goals and improve competitive advantages. The implementation of digital services on a national scale is a complex challenge requiring substantial investment in and development of Information and Telecommunication Technology (ICT) resources. The problem of integrating technology is a complex problem. In the public sector, extracting value from big investment in technology and successful implementation is challenging. Although there has been considerable research in the area of the design, development and implementation of computerized systems, there has not been an equivalent research effort in terms of investigating and exploring what are information technology adoption barriers in the public sector. This research used secondary data from published articles and internet. It is concluded that main barriers are: lack of top management support, lack of IT project management, lack of resources, lack of user's involvement, lack of awareness and training, change resistance, culture and structure changes. Main proposed change management strategies for successful IT projects adoption are top management support, more IT resources, more user's involvement in IT projects development to capture user requirements, more motivation, better interactive two ways communication, better understanding, sharing and implementation of the corporate strategy and making sure that departments strategies are aligned with corporate strategy. It is recommended to manage required structure and culture change for successful IT project implementation. © 2022 IEEE.
Customization of Bookkeeping system for Blockchain System Analysis: A Review
(Institute of Electrical and Electronics Engineers Inc., 2022) Joshi, Kapil; Pandey, Richa; Bharany, Salil; Rehman, Ateeq Ur; Taleb, Nasser; Kalra, Deepak
A Proposed Architecture for Traffic Monitoring Control System via LiFi Technology in Smart Homes
(Institute of Electrical and Electronics Engineers Inc., 2022) Asif, Muhammad; Khan, Tahir Abbas; Taleb, Nasser; Said, Raed A.; Siddiqui, Shahan Yamin; Batool, Ghanwa
Realizing secure and fast communication in smart homes is still a challenging task due to slow and imperfect information reception from end nodes for proper traffic control. The image data captured through high-resolution cameras demand high-speed data link nodes having a capacity of more than 10 Gbps. The advancement in technologies makes it possible to send accurate and timely images data to store in clouds. LiFi is a wireless technology that uses lights for data transmission between devices. The speed of LiFi is 100 times greater than Conventional WiFi Technology. A Proposed Architecture for Traffic Monitoring Control systems via LiFi Technology in Smart Homes is presented in this paper. The proposed model is the multi-purposed model like we can control, manage and identify traffic vehicles on time. © 2022 IEEE.
Proposed Model of Work Ethics in Artificial Intelligence and Emerging Digital Technologies
(Institute of Electrical and Electronics Engineers Inc., 2022) Aldulaimi, Saeed Hameed; Abdeldayem, Marwan M.; Abo Keir, Mohammed Yousif; Abdelhakim, Mohamed
The digital revolution witnessed by human civilization and technological development increases the degree of complexity and takes global dimensions, with many challenges and ethical problems. This research deals with digital ethics from a philosophical side, which must be taken into consideration in light of the reign of the digital age in order to solve and avoid emerging ethical problems. The research draws attention to the need to think beyond the facts and theories related to the current standards for the formation of moral awareness. That calls for and emphasizes the need to spread the culture of information and ethics. The findings of this paper led to propose a practical model to imagine the formation of the ethical model in the digital era consisting of several factors. © 2022 IEEE.
Machine Learning Models for the Classification of Skin Cancer
(Institute of Electrical and Electronics Engineers Inc., 2022) Arooj, Sahar; Khan, Muhammad Farhan; Khan, Muhammad Adnan; Khan, Muhammad Saleem; Taleb, Nasser
Skin cancer is a serious illness that requires early identification in order to improve survival rates. Deep learning algorithms for computerized skin cancer detection have now become popular in recent years. These models may increase their performance by having access to additional data, and their prime objective is image categorization. This activity is extremely useful in the realm of health since it may help physicians and experts make the best decisions and accurately assess a patient's condition. Early detection of skin cancer helps patients to receive appropriate treatment and so enhance their survival rate. This proposed methodology is generated to detect and classify skin cancers. In this study, we employed four pre-trained deep learning models (Squeeze net, Alex net, Res net 101, VGG 19) for the classification of four types of skin cancers in more than 6000 skin images including actinic keratoses, intraepithelial carcinoma Bowen's disease (akiec), basal cell carcinoma (bcc), benign keratosis-like lesions (bkl) and melanocytic nevi (nv). The objective was the identification of the best model in the classification of these breast cancer images with highest accuracy. Experimental results reveal that the Squeeze net model achieved an accuracy of 92.5% which is highest when compared with all other models while Alex net, Res net 101, VGG 19 acquired 91.1%, 83.2%, and 90.4% respectively. © 2022 IEEE.
Ovary Cancer Diagnosing Empowered with Machine Learning
(Institute of Electrical and Electronics Engineers Inc., 2022) Taleb, Nasser; Mehmood, Shahid; Zubair, Muhammad; Naseer, Iftikhar; Mago, Beenu Skyline University Colleg; Nasir, Muhammad Umar
A high mortality rate is associated with ovarian cancer, one of the most common types of cancers in women. Ovarian cancer refers to a group of disorders that develop in the ovaries and spread to the fallopian tubes and peritoneum. Treatment is most effective when ovarian cancer is discovered in its early stages. Machine learning has recently demonstrated that it is capable of better identifying ovarian cancer and its stages. Most modern research studies on ovarian cancer use a single classification model, leading to poor performance in diagnosis. For the detection of ovarian cancer, the highly sophisticated and efficient machine learning algorithms Support vector machine (SVM) and K-Nearest Neighbor (KNN) are employed in this study. Before diagnosing illness, the suggested approach can optimize and standardize data. Experimental results show that SVM has outperformed KNN in both training and validation performance and achieved an accuracy of 98.1% 97.16% for training and validation respectively. If used in medical diagnosis systems, the proposed model can significantly improve the accuracy of ovarian cancer detection leading to effective treatment and an increase in patient survival rates. © 2022 IEEE.
Feature optimization and identification of ovarian cancer using internet of medical things
(John Wiley and Sons Inc, 2022) Ghazal, Taher M.; Taleb, Nasser
Ovarian cancer (OC) is one kind of tumour that impacts women's ovaries and is hard to diagnose in the initial phase as a primary cause of cancer death. The ovarian cancer information generated by the Clinical Network has been used, and the Self Organizing Map (SOM) and Optimized Neural Networks have suggested a new method for the distinction between ovarian cancer and remaining cancer. Feature optimization and identification of the ovarian cancer (FOI-OV) framework are proposed in this research. The SOM algorithm has also been used separately to improve the functional subset, with understandable and intriguing information from participants' health information steps. The SOM-based collection appears to be tolerable in guided learning strategies due to the lack of different classifiers, which would direct the quest for knowledge specific to the classification algorithm. The classification technique will classify data from ovarian cancer as benign/malignant. By optimizing Neural Network configuration, Advanced Harmony Searching Optimization (AHSO) can enhance the ovarian cancer detection method compared with other methods. This research's suggested model can also diagnose cancer with high precision, and low root means square error (RMSE) early. With 94% precision and 0.029%, RMSE, SOM, and NN techniques have shown identification and precision in ovarian cancer. Optimization (AHSO) has provided an efficient classification approach with a better failure rate. © 2022 John Wiley & Sons Ltd.
Reducing cognitive dissonance in health care: Design of a new Positive psychology intervention tool to regulate professional stress among nurses
(Institute of Electrical and Electronics Engineers Inc., 2022) Alami, Rachid; Elrehail, Hamzah; Alzghoul, Amro
Post-Covid-19 Pandemic IT Project Management Skills and Challenges
(Institute of Electrical and Electronics Engineers Inc., 2023) Ali, Liaqat; Taleb, Nasser; Ali, Atif; Abu-Alsondos, Ibrahim A.; Naseem, Hina; Yousaf, Farhan; Abdelhakim, Mohamed
A Comprehensive Review on Big Data Challenges
(Institute of Electrical and Electronics Engineers Inc., 2023) Bharany, Salil; Taleb, Nasser; Sadiq, M. Tariq; Kanwal, Nayab; Abdelhakim, Mohamed; Ghazal, Taher M.; Pradhan, Manas; Rehman, Ateeq Ur
An Integrated Cloud and Blockchain Enabled Platforms for Biomedical Research
(Springer Science and Business Media Deutschland GmbH, 2023) Ghazal, Taher M.; Hasan, Mohammad Kamrul; Abdullah, Siti Norul Huda Sheikh; Bakar, Khairul Azmi Abu; Taleb, Nasser; Al-Dmour, Nidal A.; Yafi, Eiad; Chauhan, Ritu; Alzoubi, Haitham M.; Alshurideh, Muhammad
Analysis of Issues Affecting IoT, AI, and Blockchain Convergence
(Springer Science and Business Media Deutschland GmbH, 2023) Taleb, Nasser; Al-Dmour, Nidal A.; Issa, Ghassan F.; Abdellatif, Tamer Mohamed; Alzoubi, Haitham M.; Alshurideh, Muhammad; Salahat, Mohammed
Linking hotel environmental management initiatives and sustainable hotel performance through employees’ eco-friendly behaviour and environmental strategies: a moderated-mediated model
(Emerald Publishing, 2023-02-13) Rehman, Shafique Ur; Elrehail, Hamzah; Alshwayat, Dana; Ibrahim, Blend; Alami, Rachid
Purpose: The purpose and current research objective is to determine sustainable hotel performance through hotel environmental management initiatives (HEMI) with the mediating influence of employee’s’ eco-friendly behaviour (EEB), and to determine the moderating role of environmental strategies (ES) in the relationship between HEMI and EEB. Design/methodology/approach: A total of 95 five-star hotels were contacted, with data collected from only 30 of them. The study used only 433 questionnaires for the final analysis with SPSS 25.0 and SmartPLS 3.2.8. Findings: The results revealed that HEMI is positively associated with sustainable hotel performance and with EEB. EEB is positively associated with sustainable hotel performance. ES significantly influence EEB, and significantly strengthen the relationship between HMEI and EEB. EEB significantly mediates the relationship between HEMI and sustainable hotel performance. Practical implications: The current research highlights a significant issue: how the management of the hotel industry uses HEMI, ES and EEB to improve sustainable performance. The study fills the gap in the literature and enables hotel management to concentrate on studying exogenous variables to increase sustainable performance. Originality/value: The current research contributes to the body of knowledge by concentrating on factors that influence sustainable hotel performance. It examines HEMI influence on sustainable performance with moderating (ES) and mediating (EEB) effects, from the leans of natural resource-based view (RBV) theory. © 2022, Emerald Publishing Limited.

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